Shipping Policy

The store is only responsible for order processing and delivery through partner logistics providers. No specific delivery time is guaranteed. Delivery time is affected by various uncontrollable factors such as logistics provider efficiency, weather conditions, traffic control, customs clearance, and holiday congestion. Under no circumstances will the store be liable for indirect losses caused by delivery delays (such as penalties, missed opportunities, etc.)
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
 
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
 
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at cservice@globalcharmhub.com
Please contact our Customer service at: cservice@globalcharmhub.com to get the returned address.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.